Prosper Cleaning Services (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us through our website, forms, phone calls, and messaging services.
We may collect personal information including:
First and last name
Phone number
Email address
Service address
Information submitted through quote request forms or contact forms
This information is collected when you:
Request a quote
Contact us through our website
Communicate with us by phone, email, or SMS
Book a service appointment
We use your information to:
Provide quotes and window cleaning services
Respond to inquiries
Schedule appointments
Send appointment confirmations and service updates
Improve our customer experience
By providing your phone number through our website or forms, you consent to receive conversational SMS messages from Prosper Cleaning Services regarding quotes, appointments, and service-related updates.
Message frequency may vary. Message and data rates may apply.
You may reply STOP at any time to unsubscribe from SMS communications or HELP for assistance.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All text messaging originator opt-in data and consent will not be shared with any third parties.
We may share information only when necessary to:
Comply with legal obligations
Protect our rights or safety
Operate essential business services securely
We take reasonable precautions to protect your personal information from unauthorized access, misuse, or disclosure.
Our website or CRM systems may use trusted third-party tools for scheduling, communication, analytics, or customer management.
You may request to:
Access your personal information
Correct inaccurate information
Request deletion of your information
To make a request, contact us using the information below.
Prosper Cleaning Services
London, Ontario, Canada
Email: [email protected]
Phone: 519-476-0616
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.